Frequently asked Questions

How do I create an account on Pure3.cloud?

To set up a profile, you'll need a Tron address that you can access at all times. Visit our website at Pure3.cloud, enter your Tron address in the designated field, and click "Start." Make sure to write down your recovery phrase - this will allow you to change your account address ID later if needed.

What payment options do you offer?

As an online TRX mining service, we exclusively support Tron (TRX) for both payments and payouts on our website.

What are the minimum investment and payout amounts?

The minimum amount to start is $20.00, and the minimum withdrawal amount is $5.00.

How do I invest?

Log in to your profile using your Tron address on the homepage. Click "Open Deposit" and send the amount you wish to stake for cloud mining. Once we confirm your transaction, you will start earning daily revenue.

How much can I earn?

We offer a 3% daily profit lifetime. Each new investment you make will increase your total mining balance, which has no expiration time.

How can I get my initial investment back?

Our plan offers a daily profit of 3% Lifetime, which includes your initial capital. Please note that you cannot withdraw your initial investment.

How do I withdraw my profits?

Profits will be automatically sent every day to the address associated with your account ID. Please allow up to 24 hours for processing.

How long does it take to receive my payout?

We process all withdrawal requests within 24 hours.

Can I invite new members?

Yes! You can earn a 5-2-1% affiliate commission from every referral's deposit. Use your promo link to sign up new members.

How do I change my withdrawal address?

Unfortunately, you cannot manually update your withdrawal address, as the Tron address used during sign-up is automatically designated for all payouts.

Can I create multiple accounts for personal use?

No, each user is permitted to have only one account ID for personal use. We enforce a strict policy against multiple accounts, and any violations will result in permanent account suspension.

How can I contact customer support?

To get in touch with our customer support team, please send us an email at [email protected].

How can I recover my account?

If you've lost access to your Tron address and can no longer receive funds, contact our team at [email protected] and provide your 12-word recovery phrase that you received during registration.

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